Privacy Policy

Controller and contact

The controller for Mooky Artistry's processing is Yasumin Maorasee, acting in her own name under that trading name. Address: O Bo Cho Nonthaburi Ban Tha Lan Rd, Grande Pleno, 68/284, Pak Kret, นนทบุรี 11120, Thailand.

For a privacy question or request, email mookyartistry@gmail.com. Telephone: +66 80 147 4715. Do not send a full card number or identity document without an explained need.

Information and purposes

We use information needed for your enquiry or order: identity and contact details, shipping address, selected works and options, amounts, payment references and status, fulfilment tracking and support exchanges. Full card details are processed by Stripe and are not kept in the website's order register.

Technical connection data, such as IP addresses and operational logs, may be processed to provide and protect the service. Required information is used to handle a purchase or request; its absence may prevent payment, delivery or a reply.

Order contact details are used only for orders, delivery, customer support and accounting obligations. There is no automatic newsletter subscription or advertising use of those details.

Grounds for processing

Depending on the circumstances and applicable rules, processing needed for an enquiry or order rests on pre-contractual steps or performance of the contract; required records serve legal obligations. Proportionate security and claims handling may rest on a legitimate interest, subject to individual rights.

A purchase is not general consent to other uses. If separate processing requires consent, it must be requested separately and be withdrawable without affecting previously lawful processing.

Providers and recipients

Yasumin Maorasee is the only person receiving and managing customer data within Mooky Artistry. The printer does not receive your customer contact details. Providers nevertheless process information necessary for payments, hosting, communication and delivery as described below.

The services concerned are Stripe for payments; Cloudflare for hosting and the order register; Resend for transactional confirmations; and Thailand Post and its partners for carriage. The Gmail contact mailbox receives enquiries sent to mookyartistry@gmail.com. Only information needed for the relevant function is shared. Transactional emails use order@mookyartistry.com and do not subscribe you to a newsletter.

Depending on the processing, Stripe may act for the merchant or for its own obligations, including payment and security requirements. Providers also apply their own terms and privacy notices; our retention periods below do not determine their own retention periods.

Frankfurter supplies reference exchange rates. Depending on the website mode, a request is made by the server or directly by your browser. A direct request can disclose technical connection data to that service. Card details and order contents are not needed for an exchange-rate request.

International processing

The seller is based in Thailand. Some technical providers or transport partners may process information in other countries. Delivery destinations may also involve local operators and authorities.

Processing locations, contractual roles and required transfer safeguards must correspond to the providers and services actually used. This page does not assert exclusively Thai or European processing or an unverified contractual guarantee. Contact us for information applicable to your situation.

Provider agreements, including Cloudflare's and Resend's data processing agreements, describe transfer mechanisms where applicable. You may request information on safeguards relevant to your case at mookyartistry@gmail.com. A standard agreement's existence does not by itself establish how every account is configured or compliant.

Selected retention periods

These are the selected policy periods for the stated categories, not universal statutory periods. A longer legal obligation, inspection or dispute may justify retaining only necessary records for longer, with restricted access and review of the extension.

When a period ends, contact details and information no longer needed should be reviewed without deleting evidence still required for legal obligations, orders or the defence of rights. Backups and provider-specific periods must also be considered. Recording these periods does not mean records subject to retention duties are automatically erased.

Preferences and browser storage

The website remembers language and currency choices in browser local storage. A local exchange-rate cache may be used depending on the website mode. An order access identifier is stored in session storage so you can view its status.

You can clear or restrict storage in your browser settings; this may reset preferences or local access to an order. External services, including Stripe's checkout page, apply their own storage and privacy rules. The preferences and access described here concern Mooky Artistry's website; processing on external services is also described in those services' own notices.

Requests and remedies

Contact us to request access, correction, erasure, restriction or objection and, where provided by law, portability or withdrawal of consent. Requests are considered under applicable rules and necessary exceptions, including mandatory records and disputes.

Explain your request and provide a reference that helps locate the case. Proportionate identity verification may be needed; we avoid unrelated documents or information. You may complain to the competent data protection authority under applicable rules, including Thailand's authority where it has jurisdiction.

The owner's choices do not provide for selling order contact details or using them for advertising. Any change of processing must be accompanied by appropriate information before it is implemented.